If you could save time, effort and money by automating some of your business processes, wouldn’t it make sense to do so – NOW?
Connecting your Enterprise Resource Planning (ERP) system to your favorite third-party solutions enables you to leverage the benefits of both solutions to streamline your business operations. Let’s explore this.
Automate business processes
Automating business processes between your ERP and third-party solutions, such as Salesforce or Paperless Parts, will help you reduce manual tasks, increase efficiency, improve customer service and create a 360-degree view of customer data. This will help you improve revenue and reduce costs.
Create a 360-degree view of customer data
When you integrate your ERP to third-party solutions, you can create a 360-degree view of customer data. This means that you’ll have access to all their information in one place–including their history with the company and any issues they’ve had in the past. Doing so allows for quicker, better decision-making and helps ensure that there aren’t any errors made during the process. And you’ve created ONE SOURCE of TRUTH!
Improve customer service efficiency
Customer service is a key component of any business. It’s an essential part of the customer experience, and it can make or break your business. Customers want to be able to reach out to a business at any time, so it’s important that you have a seamless way for them to do so. By creating an integrated customer view that spans multiple channels, including your eCommerce (Magento, BigCommerce, Shopify), service and repair (XOi), communications (RingCentral), you use data to improve customer service and efficiency.
Increase revenue and reduce costs
Simply put, integrating your favorite, best of breed third-party solutions with your ERP can increase your revenue by giving you the opportunity to sell more, or can reduce your costs by selling more. In either case, the result is a win-win for both you and your customers while also ensuring that all systems are working together seamlessly, saving your time and effort.
An ERP not connected to your third-party solutions is like a car without wheels
What exactly does that mean? As you know, most manufacturers can’t function without their ERP, but when it comes to third-party solutions, they’re just as vital.
Connecting your ERP to these external resources is crucial for streamlining operations and optimizing your company’s performance in the long term. In fact, this connection should be seen as an essential part of any enterprise software implementation plan–just like installing tires on your vehicle before hitting the road!
Conclusion
The benefits of connecting your ERP to third-party solutions are numerous, and they can help you improve your business in many ways. You can save time and money by automating processes, get a 360-degree view of customer data, create an integrated customer experience, improve customer service efficiency, and increase revenue while reducing costs.